What to bring from home
To make your stay as pleasant as possible, please ensure you bring your toiletries (comb, toothbrush and toothpaste, razor, body lotion, etc.). Please bring also a dressing gown, slippers, pyjamas, clothing, underwear, any glasses or hearing aids you may need, a gym suit or loungewear, and sneakers. Don't forget to bring any results of x-rays, medical records, and any medications you are taking.
After registration, you will be accompanied to your room. If you need help to unpack your suitcase, our staff will be happy to assist you. We will do our best to attend to your needs or requests whenever possible.
Free Internet Wi-Fi is available for use. Please contact the switchboard to connect.
You will be given a phone card with a personal phone number so you can call in and out of the clinic using your room phone. To prevent misuse, please keep your calling card in a safe place when you leave the room.
TV and radio
A television is available in the room free of charge. You can choose from a wide range of national and international television and radio programs.
Letters to be mailed can be left at the reception, where stamps are available for sale. The Room Service will gladly take your outgoing mail and deliver it to the post office site.
Newspapers and magazines
You can find a selection of newspapers, magazines, gifts, cosmetics and various chocolates at the bar in the lobby. Please contact the reception if you wish to buy flowers.
Money and valuables
We advise you not to bring jewelry and other valuables with you. The clinic accepts no responsibility for theft or loss. A safe is available inside your room.
Agreements with hotels
If you wish to stay in a hotel nearby, Sant'Anna Clinic will be pleased to suggest hotels that offer special rates for our patients. When booking, please inform the hotel that you are a patient of the Clinic.
Along with our excellent medical and nursing services, we are able to offer other services on request, which can be customized according to your needs, demands and wishes. These include, for example, driver service, hotel reservations, manicure, pedicure, massage, hairdresser, baby-sitting, and dietary advice. For questions about these offers, please contact our Coordination Office:
Tel. + 41 91 985 12 11, email: email@example.com