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Insurance

Patients insured in Switzerland

For patients who are insured in Switzerland with any insurance coverage, we offer:

  • Laboratory testing
  • Radiology exams
  • Specialist consultations
  • Urgent consultations at our Gynaecology and Obstetrics Emergency Unit
  • Outpatient and day hospital treatments
  • Hospitalisations and surgery with hospital stay

Hospitalised patients will receive the hotel services as per their insurance coverage.

Our Partner: Sanitas

As a Sanitas Preference customer, you have access to convenient additional benefits during a hospital stay, providing you with a comprehensive service. Our service begins before your hospital stay and only ends when you’re sufficiently recovered to be able to take care of everything yourself again.

The Sanitas Preference Standard

Patients not insured in Switzerland

Services offered to patients who are not insured in Switzerland:

  • Laboratory testing
  • Radiology exams
  • Specialist consultations
  • Urgent consultations at our Gynaecology and Obstetrics Emergency Unit
  • Outpatient and day hospital treatments
  • Hospitalisations and surgery with hospital stay

Patients are accommodated in spacious and comfortable private rooms equipped with modern furniture, bathroom with shower, air conditioning, telephone, Wi-Fi connection, television and a small safe.

All services are payable by the patient, who may request an estimate of costs from our Coordination Office:

Tel. +41 91 985 12 11
Email: welcome@clinicasantanna.ch

Changing room class

Patients who wish to be hospitalised in a room class different from that covered by their insurance may obtain further information from our Coordination Service:

Tel. +41 91 985 12 11
Email: welcome@clinicasantanna.ch

Promise to pay

Before the patient is admitted, Sant’Anna Clinic requires a payment commitment for the stay from your insurance company. If the health insurance company does not guarantee coverage of all charges, a deposit must be paid before admission. In this case, you will be informed in advance by our Coordination Office.

Billing

We issue invoices on the basis of the agreements with insurance companies, and in accordance with current rates of health insurance in the Canton of Ticino. We arrange for payments to be made directly from health insurance companies in Switzerland. Patients will receive an invoice only for the services not covered by their health insurance company (such as telephone charges, food and beverages consumed by guests, etc.).

Estimated costs

If you are insured for a shared room and are interested in staying at our clinic, we will be happy to provide a no-obligation quote. We can also provide a quote for an upgrade from a semi-private to private room or for a stay in one of our suites or junior suites.

For more information please contact our Coordination Office:
Tel. +41 91 985 12 11
Email: welcome@clinicasantanna.ch