Changing room class

Patients who wish to be hospitalised in a room class different from that covered by their insurance may obtain further information from our Coordination Service:

Tel. +41 91 985 12 11

Promise to pay

Before the patient is admitted, Sant’Anna Clinic requires a payment commitment for the stay from your insurance company. If the health insurance company does not guarantee coverage of all charges, a deposit must be paid before admission. In this case, you will be informed in advance by our Coordination Office.


We issue invoices on the basis of the agreements with insurance companies, and in accordance with current rates of health insurance in the Canton of Ticino. We arrange for payments to be made directly from health insurance companies in Switzerland. Patients will receive an invoice only for the services not covered by their health insurance company (such as telephone charges, food and beverages consumed by guests, etc.).

Estimated costs

If you are insured for a shared room and are interested in staying at our clinic, we will be happy to provide a no-obligation quote. We can also provide a quote for an upgrade from a semi-private to private room or for a stay in one of our suites or junior suites.

For more information please contact our Coordination Office:
Tel. +41 91 985 12 11