The date of admission and appointments for any medical exams will be arranged and organised with your doctor, based on your needs. We will need a copy of your insurance policy to enable us to obtain a commitment of payment from your health insurance company.
Upon being admitted, you will be welcomed at the reception desk. You will then be accompanied to your room and informed about your daily schedule and services available. Please ensure you bring evidence of your blood type, any x-rays, ECGs or laboratory test results as well as any medications you are taking.
Please do not bring valuables or large sums of money. Your personal expenses may be paid by credit card or EC-Direct at reception upon being discharged.
The date of discharge will be agreed upon with the doctor overseeing your treatment. Our staff will be happy to help you carry your bags. The nursing staff will gladly answer any questions you may have about nursing care after discharge, medicines and other medical issues.
If necessary, our staff will be happy to help you arrange home care, rehabilitation stays, spa treatments and the like.